Terms of Use

Frequently Asked Questions

Here you will found short details about Terms of Use, Support, Interactions and Other Services and Details.

License & Terms of Use

Terms of use for the Gourmand WordPress Theme, Gourmand Light Plugin and Gourmand PRO, Copyright 2018 myThem.es.

Gourmand WordPress Theme, Gourmand Light Plugin and Gourmand PRO are distributed under the terms of the GNU GENERAL PUBLIC LICENSE ( GPL 2 License ). All these solutions can be used for unlimited number of websites.

Support

Dears customers we want inform you about our support terms and conditions. We provide support just on our official website through our Forum Community or Contact Form ( integrated with a ticket system ). Sorry but we cant follow all social channels and in some of cases social channels are not ready to do professional support.

Priority Support is dedicated just for our PRO Customers. For other type of customers we provide support just if we have time to do that.

Customizations

This service is dedicated just for our PRO Customers. We can provide small customizations only if requested customizations are possible to be integrated with our theme. We reserv the right to decide what is possible to be integrated or not.

Feedback & Bug Report

Thank you for choosing myThem.es and use one of our WordPress Themes your choice is greatly appreciated!

We strive to be the best in this field. Please, help us to increase the theme quality. You can reporting the bugs and giving us the suggestions: Contact US

Discussion & Comments

Here you can put your Appreciations and also fast questions ( not technical ). Also you can rank our WordPress theme on wordpress.org. Please not put here question what contain something like “how to …” or “how I can .. “ or “what is need to change …”.

Community & Forum

Support with Technical Details. Here you can ask all you need without limits. Please remember Professional Support is Dedicated just for our premium customers. If you use our free solutions and need fast and professional help with customizations and integrations you need become one of our premium customer.

Translate the Theme ( Localization )

The theme is Translation Ready but not contain the translated files for each language.

So, you can translate the theme in your favorite language. We can suggest Loco Translate Plugin. This is a good free tool what will help you translate easy and fast your website in your favorit language. More details about Localization you can find here.

Customizations with Custom CSS

WordPress comes with a special option what allow customize your website with your own CSS code. To use it go to: Admin Dashboard › Appearance › Customize › Additional CSS

You can use it for multiple cases, just is need to add your custom CSS code.

Refund Policy

We offer refunds to any unsatisfied customer up to thirty (30) days after the purchase was made. If you would like your money back, simply send us an email at refund-2018@mythem.es with a description of your problem and request for a refund.


Our product offers very Useful and Good Solutions, User Friendly Interaction, Quality Support, Priority Customizations and all this at a very Affordable Price.

rodina.ute dehghani.winnifred@mailxu.com